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Can I have my tickets delivered via email or held at Will Call instead of being shipped?
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Why did I receive PDF tickets via mail rather than hard stock tickets?
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How do I access my tickets via the MLB Ballpark App?
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How do I accept my Mobile Electronic Transfer tickets transferred via TicketMaster?
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What is “AXS Mobile ID”? How do I know this is a secure method?
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How do I create an account with AXS?
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Do you have a guarantee on your site to protect the purchaser?
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How does your company secure tickets for resale?
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Are you a legitimate company?
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I’ve never used your company to purchase tickets before. What is the process?
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Is your company affiliated with the venue, team, or performer?
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Why shouldn’t I purchase tickets via an auction site, or classified site?
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Is my information secure?
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How do I update the email address for my account?
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How do I reset my account password?
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What is Direct Transfer?
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Can I gift or transfer my Electronic Transfer tickets to someone else?
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How do I present Electronic Transfer tickets at the venue?
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I am receiving an error message that my tickets have been accepted by another email. What should I do?
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I am receiving an error message “Oops, something went wrong.” What should I do?