I’ve never used your company to purchase tickets before. What is the process?

Modified on Mon, 28 Aug, 2023 at 12:18 AM

First off, we want to welcome you! We think nothing beats attending a live event to see your favorite artist or team. We are committed to providing you with a memorable lifetime experience. Our Client Service team is available to offer support to you by email, by webchat and by phone.  

Finding the best seats is secure and convenient—We have a 100% Moneyback Guarantee in place to protect you and your purchase. You can order tickets online or if you would prefer, you can call in and one of our highly qualified sales agents will assist you with your purchase. Once the ticket fulfiller accepts the order, you will receive an order receipt to your email. This typically takes place within a few moments of placing the order. 

Your tickets are guaranteed to be delivered in time for your event. The actual ticket delivery will be dependent upon the ticket selection you choose. But don't worry, regardless of the method, when the tickets are delivered, you will be sent an email notification. As needed, additional information on how to obtain your tickets will be included in that notification. You will be able to monitor the status of your tickets by signing into your account.  You may always contact us with order / delivery questions; we're happy to assist you.

Tickets are not always available for instant delivery. This is quite common due to venues and promoters not releasing the tickets until closer to the time of the event.   

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