In some cases, your seller selected to have tickets shipped because they expected to receive hard stock tickets for their primary source. At times, venues will change their form of delivery and provide e-tickets. Sellers, however, are still expected to fulfill the order via the delivery method selected at the time of purchase, whenever possible. Your tickets, whether in PDF format or hard stock, are guaranteed to be valid. This is backed up by our 100% moneyback guarantee.
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