Tickets are guaranteed to be delivered in time for the event. This is backed by our 100% moneyback guarantee. Once your tickets ship, you will receive a tracking number via email and be able to track when your package is estimated to be delivered to you by the carrier. We encourage you to check your spam/junk/promotion folders, in addition to your primary inbox, to ensure you do not overlook the email containing the tracking number. This will better ensure you do not miss the delivery of your tickets. Tickets often require a signature to be delivered.
You always have the option to provide an alternate shipping address if needed, such as to a hotel, if you are travelling. Please contact our customer service by phone, email or website chat for further assistance.
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